Troubleshooting

• Microphone permission denied — reload the speaker page and allow mic access when prompted.
• Low confidence on the speaker monitor — check mic placement, reduce room noise, slow down slightly, and confirm the source language matches what is being spoken.
• Wrong language in captions — verify source language on the session and target languages configured.

Attendees need a normal browser (Safari or Chrome on phones works). If someone sees “Connecting” for a long time on cellular, captions may still arrive via the backup sync path — ask them to wait a few seconds or refresh once.

• Prefer stable Wi‑Fi for the speaker laptop; guest networks sometimes block real-time connections.
• Share the QR code or link again if an attendee opened an old session URL.
• Language menu — each person picks their reading language once; they can change it from the controls on the feed.